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PostPosted: Sat May 03, 2014 10:02 pm 
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Joined: Sat May 03, 2014 9:53 pm
Posts: 3
Hi,
Just purchased the early access through steam on Win7 64-bit Ultimate and unable to launch the game as I'm getting an error that rwr_config.exe has stopped working. The full error signature is below. Unsuccessful attempts to resolve this have included re-downloading & installing RWR through steam, reinstalling the VC redistributable, running in various compatibility modes and running as admin. This error also occurs when trying the demo. Is there any additional info that I can provide to help diagnose?

Thanks
Alby

Problem Event Name: BEX
Application Name: rwr_config.exe
Application Version: 0.0.0.0
Application Timestamp: 530cc533
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.6161
Fault Module Timestamp: 4dace5b9
Exception Offset: 0006ccd5
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 2b2b
Additional Information 2: 2b2bef30f9d0690e106be885fd9afbfa
Additional Information 3: cebe
Additional Information 4: cebe1717dc9d38b6b0b9cbd6bd7db986


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PostPosted: Sun May 04, 2014 8:47 am 
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Joined: Fri May 02, 2014 8:28 pm
Posts: 5
Don't know if this can work, like you say, you have reinstaller redistributable, but hte error seem to be from a redistributable.....
Try this : http://www.microsoft.com/fr-fr/download ... x?id=30679 ^^'


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PostPosted: Mon May 05, 2014 2:01 pm 
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Joined: Sat May 03, 2014 9:53 pm
Posts: 3
Thanks Technowix, but still not working with that version of the VC redistributable and I'm not getting similar errors with other software that depends on it. Are there any debug switches that I can use to get you a stack trace of the exception?

Thanks

Alby


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PostPosted: Mon May 05, 2014 2:18 pm 
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Joined: Mon Jun 27, 2011 11:59 am
Posts: 2856
Does it create any files in %appdata%\Running with rifles\? rwr_config.log would be the more interesting one, but not sure if it's getting even that far with it to actually start logging.


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PostPosted: Mon May 05, 2014 2:46 pm 
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Joined: Sat May 03, 2014 9:53 pm
Posts: 3
Thanks for the pointer to that log file Pasik - it is generating one. No error messages but the last message I'm getting in there is "OverlayElementFactory for type TextArea2 registered". What should it be doing after that? Full log contents below:

15:14:42: Creating resource group General
15:14:42: Creating resource group Internal
15:14:42: Creating resource group Autodetect
15:14:42: SceneManagerFactory for type 'DefaultSceneManager' registered.
15:14:42: Registering ResourceManager for type Material
15:14:42: Registering ResourceManager for type Mesh
15:14:42: Registering ResourceManager for type Skeleton
15:14:42: MovableObjectFactory for type 'ParticleSystem' registered.
15:14:42: OverlayElementFactory for type Panel registered.
15:14:42: OverlayElementFactory for type BorderPanel registered.
15:14:42: OverlayElementFactory for type TextArea registered.
15:14:42: Registering ResourceManager for type Font
15:14:42: ArchiveFactory for archive type FileSystem registered.
15:14:42: ArchiveFactory for archive type Zip registered.
15:14:42: DDS codec registering
15:14:42: FreeImage version: 3.13.1
15:14:42: This program uses FreeImage, a free, open source image library supporting all common bitmap formats. See http://freeimage.sourceforge.net for details
15:14:42: Supported formats: bmp,ico,jpg,jif,jpeg,jpe,jng,koa,iff,lbm,mng,pbm,pbm,pcd,pcx,pgm,pgm,png,ppm,ppm,ras,tga,targa,tif,tiff,wap,wbmp,wbm,psd,cut,xbm,xpm,gif,hdr,g3,sgi,exr,j2k,j2c,jp2,pfm,pct,pict,pic,bay,bmq,cr2,crw,cs1,dc2,dcr,dng,erf,fff,hdr,k25,kdc,mdc,mos,mrw,nef,orf,pef,pxn,raf,raw,rdc,sr2,srf,arw,3fr,cine,ia,kc2,mef,nrw,qtk,rw2,sti,drf,dsc,ptx,cap,iiq,rwz
15:14:42: Registering ResourceManager for type HighLevelGpuProgram
15:14:42: Registering ResourceManager for type Compositor
15:14:42: MovableObjectFactory for type 'Entity' registered.
15:14:42: MovableObjectFactory for type 'Light' registered.
15:14:42: MovableObjectFactory for type 'BillboardSet' registered.
15:14:42: MovableObjectFactory for type 'ManualObject' registered.
15:14:42: MovableObjectFactory for type 'BillboardChain' registered.
15:14:42: MovableObjectFactory for type 'RibbonTrail' registered.
15:14:42: *-*-* OGRE Initialising
15:14:42: *-*-* Version 1.7.2 (Cthugha)
15:14:42: : initializing graphics
15:14:42: : loading plugins
15:14:42: Loading library RenderSystem_Direct3D9
15:14:42: Installing plugin: D3D9 RenderSystem
15:14:42: D3D9 : Direct3D9 Rendering Subsystem created.
15:14:42: D3D9: Driver Detection Starts
15:14:42: D3D9: Driver Detection Ends
15:14:42: Plugin successfully installed
15:14:42: : initializing render system
15:14:42: D3D9 : RenderSystem Option: Allow NVPerfHUD = No
15:14:42: D3D9 : RenderSystem Option: Floating-point mode = Fastest
15:14:42: D3D9 : RenderSystem Option: FSAA = 0
15:14:42: D3D9 : RenderSystem Option: Full Screen = No
15:14:42: D3D9 : RenderSystem Option: sRGB Gamma Conversion = No
15:14:42: D3D9 : RenderSystem Option: VSync = No
15:14:42: D3D9 : RenderSystem Option: Video Mode = 640 x 480 @ 32-bit colour
15:14:42: : render system initialized
15:14:42: : initializing render window
15:14:42: CPU Identifier & Features
15:14:42: -------------------------
15:14:42: * CPU ID: GenuineIntel: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz
15:14:42: * SSE: yes
15:14:42: * SSE2: yes
15:14:42: * SSE3: yes
15:14:42: * MMX: yes
15:14:42: * MMXEXT: yes
15:14:42: * 3DNOW: no
15:14:42: * 3DNOWEXT: no
15:14:42: * CMOV: yes
15:14:42: * TSC: yes
15:14:42: * FPU: yes
15:14:42: * PRO: yes
15:14:42: * HT: no
15:14:42: -------------------------
15:14:42: D3D9 : Subsystem Initialising
15:14:42: Registering ResourceManager for type Texture
15:14:42: Registering ResourceManager for type GpuProgram
15:14:42: D3D9RenderSystem::_createRenderWindow "RUNNING WITH RIFLES Launcher (c) Modulaatio Games 2013", 640x480 windowed miscParams: FSAA=0 FSAAHint= colourDepth=32 gamma=false monitorIndex=0 useNVPerfHUD=false vsync=false vsyncInterval=1
15:14:42: D3D9 : Created D3D9 Rendering Window 'RUNNING WITH RIFLES Launcher (c) Modulaatio Games 2013' : 640x480, 32bpp
15:14:42: D3D9 : WARNING - disabling VSync in windowed mode can cause timing issues at lower frame rates, turn VSync on if you observe this problem.
15:14:42: RenderSystem capabilities
15:14:42: -------------------------
15:14:42: RenderSystem Name: Direct3D9 Rendering Subsystem
15:14:42: GPU Vendor: ati
15:14:42: Device Name: Monitor-1-ATI Radeon HD 5800 Series
15:14:42: Driver Version: 8.17.10.1172
15:14:42: * Fixed function pipeline: yes
15:14:42: * Hardware generation of mipmaps: no
15:14:42: * Texture blending: yes
15:14:42: * Anisotropic texture filtering: no
15:14:42: * Dot product texture operation: no
15:14:42: * Cube mapping: no
15:14:42: * Hardware stencil buffer: yes
15:14:42: - Stencil depth: 8
15:14:42: - Two sided stencil support: no
15:14:42: - Wrap stencil values: no
15:14:42: * Hardware vertex / index buffers: yes
15:14:42: * Vertex programs: no
15:14:42: * Number of floating-point constants for vertex programs: 0
15:14:42: * Number of integer constants for vertex programs: 0
15:14:42: * Number of boolean constants for vertex programs: 0
15:14:42: * Fragment programs: no
15:14:42: * Number of floating-point constants for fragment programs: 0
15:14:42: * Number of integer constants for fragment programs: 0
15:14:42: * Number of boolean constants for fragment programs: 0
15:14:42: * Geometry programs: no
15:14:42: * Number of floating-point constants for geometry programs: 0
15:14:42: * Number of integer constants for geometry programs: 0
15:14:42: * Number of boolean constants for geometry programs: 0
15:14:42: * Supported Shader Profiles: hlsl
15:14:42: * Texture Compression: yes
15:14:42: - DXT: yes
15:14:42: - VTC: no
15:14:42: - PVRTC: no
15:14:42: * Scissor Rectangle: no
15:14:42: * Hardware Occlusion Query: yes
15:14:42: * User clip planes: no
15:14:42: * VET_UBYTE4 vertex element type: no
15:14:42: * Infinite far plane projection: no
15:14:42: * Hardware render-to-texture: yes
15:14:42: * Floating point textures: yes
15:14:42: * Non-power-of-two textures: yes
15:14:42: * Volume textures: no
15:14:42: * Multiple Render Targets: 0
15:14:42: - With different bit depths: no
15:14:42: * Point Sprites: no
15:14:42: * Extended point parameters: no
15:14:42: * Max Point Size: 0
15:14:42: * Vertex texture fetch: no
15:14:42: * Number of world matrices: 0
15:14:42: * Number of texture units: 0
15:14:42: * Stencil buffer depth: 8
15:14:42: * Number of vertex blend matrices: 0
15:14:42: * Render to Vertex Buffer : no
15:14:42: * DirectX per stage constants: no
15:14:42: ***************************************
15:14:42: *** D3D9 : Subsystem Initialised OK ***
15:14:42: ***************************************
15:14:42: DefaultWorkQueue('Root') initialising on thread 0049E9D8.
15:14:42: DefaultWorkQueue('Root')::WorkerFunc - thread 004B1440 starting.
15:14:42: DefaultWorkQueue('Root')::WorkerFunc - thread 004B1490 starting.
15:14:42: DefaultWorkQueue('Root')::WorkerFunc - thread 004B14E0 starting.
15:14:42: DefaultWorkQueue('Root')::WorkerFunc - thread 004B1530 starting.
15:14:42: DefaultWorkQueue('Root')::WorkerFunc - thread 004B1580 starting.
15:14:42: DefaultWorkQueue('Root')::WorkerFunc - thread 004B15D0 starting.
15:14:42: DefaultWorkQueue('Root')::WorkerFunc - thread 004B1620 starting.
15:14:42: Particle Renderer Type 'billboard' registered
15:14:42: DefaultWorkQueue('Root')::WorkerFunc - thread 004B1670 starting.
15:14:42: : render window initialized
15:14:42: Added resource location 'media/textures_config' of type 'FileSystem' to resource group 'General'
15:14:42: Added resource location 'media/packages/vanilla/fonts' of type 'FileSystem' to resource group 'General'
15:14:42: Added resource location 'media/config.pak' of type 'Zip' to resource group 'General'
15:14:42: Parsing scripts for resource group Autodetect
15:14:42: Finished parsing scripts for resource group Autodetect
15:14:42: Parsing scripts for resource group General
15:14:42: Parsing script menusystem.material
15:14:42: Parsing script basic_font.fontdef
15:14:42: Parsing script basic_font_025.fontdef
15:14:42: Parsing script basic_font_050.fontdef
15:14:42: Parsing script basic_font_outline.fontdef
15:14:42: Parsing script basic_font_outline_025.fontdef
15:14:42: Parsing script basic_font_outline_050.fontdef
15:14:42: Parsing script input_font_outline.fontdef
15:14:42: Parsing script input_font_outline_025.fontdef
15:14:42: Parsing script input_font_outline_050.fontdef
15:14:42: Finished parsing scripts for resource group General
15:14:42: Parsing scripts for resource group Internal
15:14:42: Finished parsing scripts for resource group Internal
15:14:42: OverlayElementFactory for type TextArea2 registered.


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PostPosted: Mon May 05, 2014 3:29 pm 
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Joined: Mon Jun 27, 2011 11:59 am
Posts: 2856
The next stuff would be
Code:
18:20:59: OverlayElementFactory for type TextArea2 registered.
18:21:00: Texture: config_background.png: Loading 1 faces(PF_A8R8G8B8,640x480x1) with 5 generated mipmaps from Image. Internal format is PF_A8R8G8B8,640x480x1.
18:21:00: Texture: menusystem_bar.png: Loading 1 faces(PF_A8R8G8B8,32x32x1) with  hardware generated mipmaps from Image. Internal format is PF_A8R8G8B8,32x32x1.
18:21:00: Texture: menusystem_control_background.png: Loading 1 faces(PF_A8R8G8B8,32x32x1) with  hardware generated mipmaps from Image. Internal format is PF_A8R8G8B8,32x32x1.
18:21:00:                                         : Config file load ok
18:21:00:                                         : Acceptable resolutions = 22


I can add some traces to get a closer idea what happens around there, but try the zip I linked to you in the private message, would be good to rule it out if it doesn't help.


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